
What We Do
In short, we bring data insight to life and put it to work. Our
mission: Help pubs gain competitive advantage in a customer-centric
market by initiating and sustaining a more meaningful level of
customer engagement. Our goal: Optimize revenue potential for pubs
while building long-term brand loyalty founded on trust and
personal relevance.
How we do it
We optimize revenue potential and build long-term loyalty through
the staged deployment of our Extensible Customer Engagement (ECE)
methodology. ECE leverages data insight, creativity and
trigger-based communications across multiple media and channels. It
brings the pub closer to the customer and sustains that engagement
across the lifecycle.
Cross-functional capabilities and competencies
*Data Analytics – customer / valuation / cluster analysis /
predictive modeling
*Research Services – voice of customer interviews / voice of
employee interviews
*Mapping – lifecycle / customer experience / organization
*Consultative Services – assessment / strategic planning / the big
idea
*Creative Services – ideation / design / cross-media message and
content development
*Account Services – client care / campaign management / strategic
deployment
* Media Services – social media, digital print mail / email / Web /
mobile / blogs / podcasts
*Technology Services – sales channel portals / micro-sites /
landing pages / interactive tools / marketing automation
* Event Marketing – live and virtual events
Contact us if you should have any questions about this service and
its low cost:
Phone:
United Kingdom: 020 3239 0762
United States (206) 973-7834
E-Mail:
info@pubgoers.com